Answers to important questions

Frequently asked
questions

Learn how DiJo works, what communication is like, and why you can open up here without judgment.

Safe & anonymous

No judgment

DiJo is a live emotional support service where you can vent, release tension, and feel heard.

No. DiJo is not psychological or medical help. Here, you are supported by people who are ready to listen calmly.

We're here and ready to help. Message us — we'll reply as soon as possible.

Thousands of conversations every day

You are not alone. We are here 24/7.

Fast response

Average response time is less than 2 minutes.

Safe & private

We do not store personal data or chat history.

You can vent

Talk about what feels heavy. We will listen.

Not psychologists

We do not give advice or diagnoses. We are here to support you.

Here 24/7

Support is available around the clock.

Complete confidentiality

Your conversations stay between us.

DiJo is not an emergency or psychological assistance service.

If you are in a crisis situation, please contact qualified professionals or emergency services.

Frequently askedquestions